Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Client Story September 14, 2026 How Business Process Management solution leveraged for Digital Transformation by a Real Estate Client in KSA? In large and rapidly growing organisations, business process repositories often become difficult to maintain, govern, and trust. This client faced fragmented governance, inconsistent process models, duplicate libraries, manual reporting, and limited visibility into transformation opportunities.Protiviti helped redesign and govern the entire BPM ecosystem, enabling the organisation to establish a… Survey September 14, 2026 ERM Reimagined in the Middle East 2026 Five years after Protiviti's last Middle East ERM Readiness Assessment, the regional picture has changed materially. Enterprise Risk Management is now structurally embedded in the governance and operating model of most large, governance-led organisations across the GCC and wider Middle East. The question is no longer whether ERM exists. It is whether ERM shapes the decisions that matter: capital… Insights paper September 1, 2026 The Enigma of Profitable Digital Bank and the Core Inversion Obtaining a digital banking licence in the GCC is only the starting point. The real challenge lies in making the right architectural, governance, talent, and commercial decisions that drive long-term profitability and sustainable growth. This thought leadership explores the critical factors that separate successful digital banks from costly transformation initiatives that fail to deliver expected… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Newsletter December 1, 2024 Setting the 2025 Audit Committee Agenda The next 12 months are likely to be another challenging year for audit committees. The 9 topics we have highlighted for 2025 may include some areas audit committees would consider beyond the official scope of responsibility as outlined in their respective charters. Whitepaper April 2, 2024 Enabling Enterprise AI Adoption Through Next-Generation Governance Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform various business functions and activities worldwide — from accounting and finance to cybersecurity, customer experience and more. In boardrooms and C-suite… Newsletter June 26, 2023 Compliance Insights Sharing information and lessons learned has become increasingly critical for the effective management of cybercrime and related financial crime. This need requires financial institutions to rethink how they have historically managed these risks.